Business claims

To make a claim against your Business policy you can simply call one of our claims consultants on1300 650 540 24 hours a day 7 days per week.

Otherwise please complete a General Claim Form online.

You can also download an Ansvar Insurance Claim Form here

To assist, please make sure you have your policy number and details of the incident available.

Please Note: Any lost or stolen items must be reported to the local police station immediately.

Glass Claims

If you need to claim for glass damage please call O'Brien Glass direct on 1800 060 007.

They provide a 24hour service and as customer of Ansvar Insurance you will receive priority service which includes a 60 minute guaranteed response in case of emergency.

Excess

The excess is the amount you have to contribute towards your claim

Your Certificate of Insurance will state what excesses are applicable.